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Learn the difference between customer experience KPIs vs metrics and discover when and where to use each for effective and impactful CX management.

Data breaches can cause irrevocable damage to your organisation. Learn about 6 strategies for secure customer data management against modern threats.

When managing increased data complexities, organisations need comprehensive insight to understand data stacks and lifecycles. Enter: data observability.

Data migrations are big tasks to take on. Want to know the best way to execute a successful data migration project? Follow these seven practical steps.

Find out how the collaborative and results-driven approach used by agile business analysts can help deliver value at every stage of your data project.

As organisations strive to remain competitive in today’s fast-paced business environment, delivering data projects in an agile fashion is increasingly critical to business success.

An effective business intelligence (BI) strategy enables organisations to transform raw data into reliable, actionable insights.

Without the right strategic thinking, your technology project is doomed to fail. Here are two common data and analytical challenges that tech alone won’t solve.

We uncover 4 benefits of data enrichment that can grant your organisation a competitive advantage and deeper customer insights to drive decision-making.

Find out how having a defined set of dashboard design principles can take your reporting to another level.

We explore how you can maintain effective data quality management in your organisation to power-up the ongoing success of your data ecosystem.

We break down the cost of data migration failure and discuss how to ensure the success of a data migration project in your organisation.

Learn about 3 risks of a poor revenue assurance framework, and how a more mature RAF and revenue controls could increase the profitability of your company.

To help you find the best system for your business, we take a look at the benefits, challenges and use cases for guided vs self service data analytics.

The true value of business analysts lies in their ability to futureproof organisations through transformative initiatives in both the short and long term.

You’ve heard of data mesh and virtualisation, but what actually is data mesh in practice? We answer 6 of the most common questions businesses have.

Settling for the ‘same-old’ in the modern world of business is simply not enough. That’s why organisations are…

It’s no secret that data is a driver of innovation and can contribute to meaningful outcomes for businesses.

Data preparation is the essential precursor to generating analytics and insights for your business.

Dashboards play a critical role in communicating important data so evidence-based decisions can be made to steer businesses in the right direction.

Accessing your business data is the first step towards making more informed decisions that drive growth.

As businesses are charged with processing increasingly large amounts of data to meet the demands of today’s economy, data analytics is proving to be immensely valuable in the risk, compliance and audit functions.